At our store, we want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help!
Returns:
You may return unused items in their original packaging within 30 days of delivery. Please contact us to initiate a return and receive a Return Authorization (RA) number.
Refunds:
Once we receive and inspect your return, we’ll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges:
For defective or incorrect items, we’ll gladly replace the product or issue a refund. Contact us with your order details and photos of the issue.
Non-Returnable Items:
Certain items, such as personalized or perishable goods, are final sale and cannot be returned.
Shipping Returns:
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method.
For questions, contact our support team.